Membership Services Admin


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Benefits of membership

  • Access to specialized MSDO information on a secured members website;
  • Access to the members and their vast knowledge and expertise through the secured members website; an excellent resource to have your questions answered and best practices shared;
  • Access to membership survey results and collaborative information sharing;
  • Special member rates to annual national and local conferences and workshops;
  • Opportunity to support the growth and professionalism of municipal service delivery;
  • Ability to participate in discussions with federal, provincial and municipal counterparts involving service delivery improvements.  Discussions include the Self-Service initiatives, Identity Management & Authentication, Adoption of a Single Business Number, among others;
  • Ability to influence and offer your voice on service delivery issues at a national level through the Institute for Citizen Centred Service (ICCS) and the Public Sector Service Delivery Council (PSSDC);
  • Endless networking opportunities with a great group of professionals!


Costs of membership

One municipal membership fee will cover all staff from your organization.

  • $ 150 – population under 20,000
  • $ 250 – population 20,001 to 100,000
  • $ 500 – population 101,000 to 300,000
  • $ 750 – population 301,000 to 500,000
  • $ 1,000 – population > 500,000


Membership fees are subject to additional sales tax and are typically due by March 31 of the calendar year.



 MSDO Registration and Online Payment link


 MSDO Registration and payment by cheque link


Download Order Form




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